News

Until the end of December, one-night reservations are still possible. Please feel free to make use of our cottages at your convenience.　We are now offering stays for as short as one night on December.

This winter season, our WB and WS season requires a minimum booking of 3 nights in the same cottage.
However, for reservations in December 2023, we will lift this minimum stay requirement.

　Regarding WB-WS Season of this winter reservations The WB and WS seasons as defined by our company’s seasonal calendar will require reservations of 3 nights or more per cottage.
However, for dates that have gaps of 1 or 2 nights available between existing reservations of 3 nights or more, we will accept reservations for less than 3 nights.Example)

* In the case mentioned above, for the dates of the 6th and 7th, it is possible to make reservations for either 2 nights or just one night.On WB or WS season, if you wish to stay for just 1 or 2 nights, there may be availability for your reservation. Please feel free to contact us for inquiries.

　Regarding New Year’s Holiday Reservations and Rates From September 1, 2023, we will start accepting reservations for the period from December 1, 2023, to January 7, 2024.
Online booking is available from midnight, and we will accept the phone reservations from 8:00 AM(JST).
The accommodation fee will be revised on December 1, 2023.
Please check the rate table on each cottage page for the fees.
Furthermore, during the period from December 1, 2023, to March 31, 2024, the WB and WS seasons as defined by our company’s seasonal calendar will require reservations of 3 nights or more per cottage.
Please refer to the following page for the season calendar.
* Season Calendar *

　We are starting a free shuttle service at the restaurant. At the “Bistro Re Arbor,” a restaurant operated by Izumikyo, we offer a complimentary shuttle service for dinner guests who make a reservation in advance.
If you wish to use the service, please make a reservation by 8:30 PM three days prior to the date of your meal, by calling us at 0136-55-6603.*Important Points*
+ The free shuttle service is limited to customers with dinner starting between 5:00 PM and 7:00 PM.
+ Only two groups are eligible for the service per day.
+ The maximum group size for the shuttle service is six people.
+ The available shuttle areas are as follows
1)Within Kutchan Town
2)Niseko Hirafu Area
3)Niseko Hanazono Area
4)Hotels within Niseko Village AreaWe offer dishes made with local ingredients, as well as a selection of wines and other beverages that complement your meal.
Please feel free to take advantage of this service and enjoy your time.

　NOTICE; Izumikyo response
— after downgrading COVID-19 to Category 5 such as “common infections disease” — In accordance with the government policy, Izumikyo leaves it up to our staff individuals to decide whether they wear face masks or not from May 8, 2023.
We ask that you respect each other’s independent judgement. We’ll continue to take some basic anti-infection measures.
Hand sanitizer is kept available in each property, which is though to be effective against infection.
Please feel free to use it.In addition, we are sorry to the inconvenience, but we’ll keep placing acrylic barriers at the receptions of Management Center and our restaurant.Please keep a reasonable distance from other customer at the front desk.

　Regarding Reservations for August 2023
(Notice of Online Reservation Malfunction) Reservations for our cottages are usually accepted from the beginning of the month three months prior to the date of use.In addition, online reservations can be made from midnight.
However, we are currently experiencing a problem with our online reservation system.For this reason, reservations for August 2023 will be accepted by phone beginning May 1, 2023 at 8:00 a.m. (Japan Standard Time).
We apologize for any inconvenience this may cause and ask for your understanding.

　Dinner in April 2023 is by reservation only. Reservation are required for this month’s dinner at our restaurant “Bistro Re Arbor”.
Please call us (0136-55-6603) or email (arbor@nisekoizumikyo.com) to male a reservation in advance.
* Please click here for April holidays.

　Regarding wearing a mask at the front desk In according with government policy, it will be “at your own discretion” to wear masks in the management center from March 13, 2023.
We ask that you respect each other’s independent judgement.
Pease keep a reasonable distance from other customer or front desk.
Our staff will continue to wear masks for the safety of our customers.

　Online reservation system will change The online reservation system will change, starting from February 15, 2023.
Please follow the below steps to make a reservation:
Please select a cottage first, then click the booking button for each cottage to switch pages.
Select the date and search, and if there is available, a cart button will appear.
Please select the number of people to stay, add them to the cart, and finally proceed to the payment process.

　Notice of System Switching On February 15, 2023, the reservation system will be switched over.
We apologize for the inconvenience and thank you for your understanding that online reservations will not be accepted during the switchover.

　Maintenance Notice (Canellation) We will perform maintenance on our server as the following schedule:
Dec 6th 2022, 6:00 pm – Dec 7th 2022, 8:00 am
During the maintenance, we will not be able to accept online reservation.
Please note that you may not be able to view our website during the time.
ー＞I would like to inform that the server maintenance from Dec 6th to Dec 7th was called off.

　Maintenance Notice We will perform maintenance on our server as the following schedule:
Sep 20th 2022, 6:00 pm – Sep 21st 2022, 8:00 am
During the maintenance, we will not be able to accept online reservation.
Please note that you may not be able to view our website during the time.